Last updated: 25/01/2026
Thank you for your purchase. We value your satisfaction and want to be transparent about our refund process. Please read this policy carefully before making a purchase.
Eligibility for Refunds
Refunds may be issued under the following conditions:
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The request is made within 14 days of the purchase date
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Proof of purchase (receipt or order confirmation) is provided
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The product or service meets the specific refund conditions outlined below
If your request does not meet these criteria, we may be unable to issue a refund.
Non-Refundable Items
The following items are non-refundable unless otherwise required by law:
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Digital products that have already been downloaded or accessed
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Services that have already been fully delivered
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Customized or personalized products
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Sale or promotional items
Refund Process
To request a refund, please contact us at:
Email: [email protected]
Subject line: Refund Request – Order #[order number]
Include the following information:
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Full name
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Order number
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Date of purchase
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Reason for the refund request
We will review your request and notify you of the approval or rejection within 2-3 business days.
Approved Refunds
If approved, your refund will be processed to your original method of payment within 7-14 business days. Processing times may vary depending on your bank or payment provider.
Late or Missing Refunds
If you haven’t received a refund yet:
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Check your bank account again
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Contact your credit card company
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Contact your bank
If you’ve done all of the above and still have not received your refund, please contact us at [email protected]
Exchanges (If Applicable)
We only replace items if they are defective or damaged. If you need an exchange, contact us with details and photos (if applicable).
Cancellations
Orders or subscriptions may be canceled within 14 days of purchase, provided the product or service has not yet been delivered or accessed.
Contact Us
If you have any questions about this Refund Policy, please contact us at:
Email: [email protected]
Business Name: WHMCSExtensions